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F.A.Q
F.A.Q
This section is created so you
can have question and answers to some common queries about our
product or service. Please remove pop up blockers to see the answers.
How come I see
weird characters?
How much the
e-Books cost?
How can I buy
e-Books?
What happens if
download fails?
Why should I
register?
Can I have multiple
copies?
How can I contact
writer Sujatha?
Where can I buy paper back books of Mr.Sujatha?
Can I use credit card to pay for the e-Books?
How come my screen shows weird
characters?
You are trying to view content created from
Unicode font. You have to have this font installed in your computer for viewing
the contents on this site. You have to do the following
for the best viewing experience:
USP10.dll / Unicode Font:
1. Download the latest version of the usp10.dll
file. [download is here]
2. Unzip the usp10.zip folder to get usp10.dll
and aAvarangal.ttf font.
3. Go to the Windows folder and find the file
named usp10.dll (usually in the System and/or System32 sub folder). Rename the
file to say usp10.old.
4. Place the newly downloaded usp10.dll file in
the same folder as the renamed file is now usp10.old file.
5. Take the aAvarangal.ttf font from the
existing usp10.zip folder and place the same on the font folder in the control
panel. This will help you to view the Tamil text on your system.
6. Re start the computer now.
Linux
OS:
1. Download Tamil Unicode font from
the web with the help of Tamilinux yahoo groups Or Click
2. Install Tamil
Unicode Font
3. Copy the font into
/usr/share/fonts/ta folder.
4. Type
fc-cache
5. Open your console
(Terminal) and type the following.
6. MOZ_ENABLE_PANGO=1
firefox
7. Now enjoy Tamil
surfing
Note: Mozilla has problem in
Pango rendering engine. Otherwise, you can browse the site with Konqueror. It
doesn't have problem with Pango.
Other alternative:
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How much the e-Books cost?
All e-Books are priced between US $3.00 and $ 5.00 each.
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How can I buy e-Books?
There are three steps in buying e-Books.
Step 1: Click on "Buy e-Books"
button on top right hand side. Register at our e-commerce site. This is one time effort. We
need this information to manage our membership and purchases.
Step
2: Select the e-Book you want to buy. Click on Pay Pal button. You will
be directed to Pay Pal site. Complete your payments. Please note that
while this is happening do not press any keys. Wait for the transaction
to complete.
Step 3: Upon successful completion of
payment, you will be directed to the order page. At the bottom you will find
download link. Please download the e-Book you just bought. We STRONGLY urge you
to save the downloaded file to your local hard drive first and then view the
contents later.
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What happens when down load fails?
Try the following:
1. Go to the e-commerce site.
2. Click on "My Account" tab.
3. Sign in with your user name and password.
4. Click on "View the orders I have made link"
5. Click the "view" button for the specific order
6. At the bottom you will find "Down load links" section
7. You will find the download link here.
You have up to 10 days from the date of purchase or 5 download
tries (whichever comes first) to down load the e-Books you have bought. If you
still have problems please contact us at [email protected]
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Why should I register?
In order to provide the best service, we need to know about our memebership.
Registration is the first step. We need the registration information to provide
you with additional support like e-mail alerts of new e-Books, email e-Books in
case you could not down load it. We respect your privacy. We will not share your
membership information with others.
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Can I have multiple copies?
Yes. You can keep as many copies as you want for your personal use. For example
you may want to keep one on your home computer and one on your lap top. However you do not have the right to share the
e-Books with others. All we ask for is to be mindful of of author's
efforts and respect intellectual property. The last thing we want to be is in
copy right enforcement business.
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How can I contact writer Sujatha?
You can contact him directly at [email protected]
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Where can I buy paper back books of Mr.Sujatha?
At www.udumalai.com
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Can I use credit card to pay for e-Books?
Yes.
Even though you see Pay Pal as the payment method, you can still use
your credit card to pay for the e-Books. You do not have to become Pay
Pal member (which is free). Just click on the Credit Card image and pay.
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